Field Service & Asset Management
Cantara Mobile Apps
for JD Edwards
Purpose-built mobile apps that give your field teams real-time JD Edwards access. A streamlined, highly efficient interface tailored to the business processes they perform every day.
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Built for mobile ERP from the ground up
Cantara Mobile Apps deliver live JD Edwards access tailored for field workers, not a desktop ERP shrunk to fit a small screen. From real-time transactions to offline operation and device sensor integration, every capability is built around how your teams actually work.
Real-Time JDE Access
Live access to all JDE functions, data and reports
Instant Order Alerts
Push notifications for order approvals and scheduled job status
Media Mastery
Image capture, markup, text and document attachments
Seamless Offline Operation
Online and offline support for teams outside of network coverage
Unlock Device Potential
GPS, barcode scanning, temperature sensors, fingerprint readers and more
Secure & Simplified Login
Native JD Edwards security or Single Sign-On with external authentication
Remember Me Security
Security token authentication with "Remember Me" for blind device logins
Real-time work orders at your technician's fingertips
Mobile applications are tailored to your business requirements, with the refined filters and functionality that you need. Work order transactions can be performed in real-time from the field, with feedback on entitlements and up-to-date information always at hand.
- Process Work Order and Equipment status live from the field, with Parts issues and Labour records always up-to-date
- View manuals and all Work Order attachments directly on the device
- Inquire on Parts availability and Base Price to give customers an informed recommendation, including Entitlement Status checks for warranty or service contracts
- Sign-off completed work with Signature capture and save related Parts/Labour details as Work Order image attachments
Harness the full power of modern mobile devices
Modern mobile devices have powerful processing capabilities and a host of sensors that can enhance both the user experience and the quality of data you capture. Cantara fully integrates with device hardware to extend what's possible in the field.
- Cameras for image attachments, Barcode/QR Code scanning, and Proof of Delivery photos with Geotagging
- GPS for device location logging, navigation to site, and updating equipment location in JDE
- NFC sensors for Equipment identification by encoding and reading NFC ID tags
- Microphones for voice recording and voice-to-text notes
- Touch screens for Proof of Delivery or work acceptance signatures with finger or stylus
Automated messaging and workflow integration
Utilising the data in JD Edwards and additional services, complete workflow solutions can be implemented to keep field teams, back-office staff, and customers informed in real time.
- Send an SMS message to a customer automatically when a technician is on their way to site
- Push notifications when JDE data is updated, such as when a Work Order is assigned or its status changes
- Automated emails to account managers or sales reps when issues are identified or tasks are completed
- Access Customer and Site contacts from JDE Who's Who records for quick reference, messaging, or calls
Real-time service management is now at your fingertips
There are many challenges in the field, and a fit-for-purpose mobile solution can help in many ways. Knowing what work needs to be performed, when, where to go, what parts are likely to be required, and who to advise. It can be a lot to manage.
Mobile Solutions provide all this information in an organised, accessible format, with workflow messaging and contact details accessible with a click. Back-office staff know where everyone is, so they can update client queries and keep the team safe.
Best of all, transactions are in real-time. Accurate parts issues, labour time entry, work order updates and invoicing are all possible directly from the field.
Rapid Mobile App Development
Rather than generic applications, we offer mobile application templates that allow for rapid creation of apps specifically tailored to unique requirements. Templates make it possible to define and deploy a mobile application in hours instead of days or weeks.
The Cantara Platform enables us to build business-specific mobile applications for your Oracle JD Edwards ERP system, built using pre-developed components for Apple iPhone, Apple iPad, and Google Android platforms.
